Shipping policy

SHIPPING POLICY

Order Processing:

Regular products start processing within 2-5 business days, and custom-made items are processed within 3 -8 business days; manufacturing times may vary depending on order volume and materials availability.

Delivery Time:

Generally, US standard orders are delivered within 10-12 business days of being processed, while custom-made items shipping may arrive within 12-15 business days. International Standard orders are delivered within 15-25 business days of processing.

Shipping Options:

We ship merchandise only to locations within the United States and its territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Specified products are available for international shipping, but the costs differ for the US.

Confirmation and Tracking:

You will receive a confirmation email with a tracking number as soon as your order is shipped. You can then track your package using the tracking number provided.

Incorrect Shipping Addresses:

We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in the address after placing your order, please get in touch with us immediately at [your customer service email] to attempt to correct it before it is shipped.

Lost or Damaged Items:

The risk of delay, loss, and title for all merchandise ordered on this website passes to you when the merchandise is delivered to the shipping carrier.

If an item is lost or arrives damaged due to a shipping issue, we will work with you to resolve the problem with the shipping carrier. Please contact us within 5 days of receiving the package so we can assist you.